Privacy Policy
Last updated: January 2025
Introduction
MobileFactory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book a repair service
- Purchase products from our store
- Create an account
- Subscribe to our newsletter
- Contact us for support
This information may include your name, email address, phone number, and payment information.
Device Information
When you bring a device for repair, we collect information about the device including make, model, serial number, and details about the issue.
How We Use Your Information
We use the information we collect to:
- Process your repair requests and purchases
- Communicate with you about your service or order
- Send you marketing communications (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@mobilefactory.com or call +1 (555) 123-4567.